Security & privacy

How we run the service and what we store. We are a new product in early access, so we keep it simple and say exactly what we do.

What we store

We do not ask for or store email addresses, phone numbers or payment details. Messages from the contact form are not stored.

How it runs

AI agents

Our agents Olle (sign-up) and Saga (support) run on Google's Gemini models through Vertex AI in our Google Cloud project. They can only use a few narrow actions: create an account, and create, list or update your support tickets. They never ask for passwords, payment details or personal data.

Reporting a problem

Found a security issue? Tell us through the contact page or open a ticket with Saga.